A tourist who came to Mexico for the 2026 World Cup posted on social media his experience with a taxi driver who charged him 12,000 pesos for a journey of just five minutes near the Azteca Stadium.
The video, which quickly went viral on platforms like TikTok and X (formerly Twitter), shows the service receipt where the charged amount is seen, equivalent to approximately 600 US dollars.
The Secretariat of Tourism of Mexico City reacted to the video and announced that an investigation will be opened into the case, while reminding that the rates of concessioned taxis are regulated and that there are official applications to report excessive charges.
“We call on all national and foreign tourists to use transportation platforms such as InDrive, Uber, or site taxis, which have transparent and traceable rates,” the dependency said in its statement.